Telephone Line
Through the Technical Service hotline, you have laser experts at your disposal who will be ready to help you and can schedule appointments for our staff to visit. You can also request our products and services by WhatsApp by our email This email address is being protected from spambots. You need JavaScript enabled to view it. or our Facebook pages @lasertextildc and @ServicolombiaDc.
You can contact the SERVICOLOMBIA DC Technical Service through the following number:
Phone: (+57) 1 675-7434
Cell Phone: 321 268 0399 - 310 717 0000
Remote Assistence
In addition to technical service, we offer you a diagnosis through remote assistance service. A technician connects to the laser machine via the Internet and checks the status of the laser software. This allows troubleshooting a few minutes.
How remote assistance works
1: Call or contact WhatsApp: 321 268 0399 or 310 717 0000 or by phone: (+57) 1 675-7434
2: Acceda a TeamViewer para conectar con nuestros técnicos.
(Recuerde que debe adquirir nuestros productos y poseer número de factura para poder acceder al servicio de asistencia remota)
